Frequently asked questions

How long does it take to deliver?

We aim to send the next working day after purchase. Delivery is through Royal Mail First Class (1-2 working days) or Second Class (2-4 working days).

How long do ChocoSlabs last?

We recommend to consume the chocolate bar within 3 months of purchase. Anything with a biscuit topping should be consumed within 10 days to guarantee full freshness.

Are ChocoSlabs suitable for vegetarians?

Please see allergens information on the individual chocolate toppings you wish to purchase (under the "ingredients" section for each product) and for more detailed information please see the manufacturer's site for the toppings chosen. Our chocolates are made in kitchens where nuts, gluten, dairy and animal products are used (non vegetarian) so we cannot guarantee there won't be cross contamination.

What happens if my product arrives broken?

None ever have so far :) don't worry. But, if your product arrives damaged or broken please contact us through our contact us page.

How are ChocoSlabs best stored?

We recommend storing the chocolate in a cool dry place. Keep out of sunlight or any hot places to avoid melting. If you prefer your chocolate cold, keep in original packaging and store in a refrigerator.

Do you have safety measures in place with Covid-19?

Yes, we wear PPE whilst making the chocolate at all times.